mn77 Privacy Policy
At mn77, your privacy is a core commitment — not an afterthought. This Privacy Policy explains precisely what personal data we collect when you use our platform, why we collect it, how it is stored and protected, who it may be shared with, and what rights you hold over your own information. We encourage you to read this policy in full before creating your mn77 account.
How mn77 Protects Your Privacy
These cards summarise the key principles of the mn77 privacy framework. They are for informational convenience only — the full legal policy text is provided in the sections below.
Minimal Data Collection
mn77 collects only the personal data that is strictly necessary to operate your account, process your payments, verify your identity, and comply with applicable regulations. We do not collect data for its own sake, and we do not sell your personal information to third-party marketers.
Bank- Grade Security
All data transmitted between your device and the mn77 platform is protected by 256-bit SSL encryption — the same standard used by leading financial institutions. Stored personal data is held on access-controlled servers with regular security audits and intrusion detection monitoring in place.
No Unauthorised Sharing
mn77 does not share your personal data with third parties for commercial or marketing purposes. Data is shared only with the specific service partners required to operate the platform — including payment processors like bKash and Nagad, KYC verification services, and fraud prevention tools — under strict data processing agreements.
Your Rights Over Your Data
You have the right to access, correct, and request deletion of your personal data held by mn77, subject to legal and regulatory retention obligations. You may also request a copy of your data in a portable format. Submit any data rights request to the mn77 support team using the contact details at the bottom of this page.
Transparent Cookie Use
mn77 uses cookies and similar tracking technologies solely to keep your session active, remember your preferences, analyse platform performance, and deliver a personalised experience. We do not use third-party advertising cookies. You can manage your browser's cookie settings at any time, though disabling certain cookies may affect platform functionality.
Policy Updates & Notification
When mn77 makes material changes to this Privacy Policy, we will update the effective date on this page and notify active account holders via the contact details associated with their account. Continued use of mn77 after a policy update constitutes acceptance of the revised terms. We recommend reviewing this page periodically.
Who We Are
mn77 (accessible at mn77.onl) is an online betting and casino entertainment platform serving players across Bangladesh. References to "mn77", "we", "us", or "our" in this Privacy Policy refer to the operating entity that owns and manages the mn77 platform and all its associated digital services.
For the purposes of this Privacy Policy, mn77 acts as the data controller in respect of personal data collected from players and visitors to the mn77 platform. This means we determine the purposes and means by which your personal data is processed.
If you have any questions about this Privacy Policy or wish to exercise any of your data rights, you may contact us at any time via the support contact details provided in Section 14 of this document.
Data We Collect
When you interact with the mn77 platform — whether by visiting the site, registering an account, depositing funds, placing bets, or contacting support — mn77 may collect and process the following categories of personal data:
Identity & Contact Data
- Full legal name as it appears on your government-issued identification document
- Date of birth (for age verification purposes — mn77 is a 21+ platform)
- Residential address, city, and postal code (Bangladesh)
- Mobile phone number registered in Bangladesh
- Email address (if provided during registration)
Identity Verification (KYC) Data
- Copies of government-issued photo ID (National Identity Card, passport, or driving licence)
- Proof of payment method ownership (e.g., bKash or Nagad account confirmation)
- Selfie or liveness check image where required for enhanced verification
Financial & Transaction Data
- Mobile Financial Service (MFS) account reference numbers for bKash, Nagad, Rocket, and Upay transactions
- Deposit and withdrawal amounts, timestamps, and transaction reference IDs
- Wallet balance history and bonus credit/debit records
Usage & Behavioural Data
- Betting history including markets selected, stake amounts, odds accepted, and outcomes
- Casino game play history including game titles, session durations, and results
- Login timestamps, session durations, and logout records
- Platform features accessed, pages visited, and search queries made within mn77
Technical & Device Data
- IP address at the time of registration and each login
- Device type, operating system, and browser version
- Mobile network operator (for mobile web users)
- Cookie identifiers and session tokens
Communication Data
- Content of support chat conversations, emails, and complaint submissions
- Feedback and survey responses voluntarily submitted by players
How We Collect Your Data
mn77 collects your personal data through the following channels:
Directly From You
The majority of data mn77 holds about you is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, participate in a promotion, or contact our support team. You choose what information to provide — however, withholding data required for KYC or payment processing may prevent us from operating your account.
Automatically Through Platform Use
When you visit or use the mn77 platform, certain technical and behavioural data is collected automatically through server logs, cookies, and analytics tools. This includes your IP address, device information, pages visited, and session activity. This automated data collection is described in greater detail in Section 7 (Cookies & Tracking).
From Third-Party Service Providers
mn77 may receive data about you from third-party partners where this is necessary for platform operations. This includes:
- Payment processors (bKash, Nagad, Rocket, Upay): Transaction confirmation data to credit or debit your wallet
- KYC verification partners: Identity verification results and document authenticity checks
- Fraud prevention services: Risk scores and alert flags associated with account activity patterns
- Game software providers (Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe): Game session outcome data for bet settlement and RTP compliance
Why We Use Your Data
mn77 processes your personal data for the following specific purposes. The table below maps each processing purpose to the type of data used:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Identity, contact, device data |
| Age and identity verification (KYC) | Identity, KYC documents, date of birth |
| Processing deposits and withdrawals | Financial, transaction, identity data |
| Settling bets and casino game outcomes | Usage, transaction, financial data |
| Administering bonuses and promotions | Identity, financial, usage data |
| Fraud detection and prevention | Technical, transaction, behavioural data |
| Responsible gaming monitoring | Usage, behavioural, financial data |
| Customer support and dispute resolution | Identity, communication, transaction data |
| Platform analytics and performance improvement | Technical, usage, device data (anonymised) |
| Legal and regulatory compliance | Identity, financial, KYC, transaction data |
| Sending service notifications | Contact data (phone number) |
mn77 does not use your personal data for automated decision-making that produces significant legal effects without a human review mechanism. Where automated tools are used for fraud scoring or responsible gaming alerts, a member of the mn77 compliance team reviews all flagged cases before any account action is taken.
Legal Bases for Processing
mn77 processes personal data only where a valid legal basis exists. The legal bases we rely on are as follows:
- Contractual necessity: Processing required to perform our obligations under the mn77 Terms and Conditions — for example, creating your account, settling your bets, processing your deposits and withdrawals, and managing your wallet.
- Legal obligation: Processing required for mn77 to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, age verification requirements, and financial record-keeping requirements.
- Legitimate interests: Processing carried out for mn77's legitimate business interests, provided those interests are not overridden by your privacy rights. This includes fraud prevention, platform security monitoring, responsible gaming oversight, and service analytics.
- Consent: Where mn77 sends you optional marketing communications or uses non-essential cookies, we do so only with your explicit consent, which you may withdraw at any time.
Sharing Your Data
mn77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only where necessary, and only with the following categories of recipients:
Payment Service Providers
To process your deposits and withdrawals, mn77 shares the minimum necessary transaction data with your chosen payment provider — bKash, Nagad, Rocket, or Upay. These providers operate under their own privacy policies and are bound by financial sector data protection obligations.
KYC and Identity Verification Partners
To verify your identity and age, mn77 may share your identity document data and personal details with accredited third-party KYC service providers. These partners process your data under strict contractual data processing agreements and are not permitted to use your data for any purpose other than verification on mn77's behalf.
Fraud Prevention and Security Services
mn77 shares certain technical and behavioural data with fraud prevention tools to detect and prevent account abuse, payment fraud, and money laundering. Information shared for this purpose may be retained by these services in their fraud databases where required by law.
Game Software Providers
To deliver live casino, slot, and crash game services, mn77 shares session and wallet data with licensed game providers including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. These providers receive only the data required to initialise and settle your game sessions.
Legal and Regulatory Authorities
mn77 may disclose personal data to competent legal or regulatory authorities where required by applicable law, court order, or regulatory investigation. mn77 will notify affected players of such disclosures where legally permitted to do so.
Cookies & Tracking Technologies
mn77 uses cookies and similar technologies (including session tokens and local storage) to operate the platform and improve your experience. The following table describes the types of cookies mn77 uses:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember your wallet state, and enable core platform functions. These cannot be disabled without breaking platform functionality. | Session / up to 24 hours |
| Functional | Remember your language preference, display settings, and last-visited game category to personalise your platform experience. | Up to 30 days |
| Analytics | Collect anonymised data on how players navigate the mn77 platform — which pages are visited most, where users encounter errors, and how long sessions last. Used to improve the platform experience. | Up to 12 months |
| Security | Detect and prevent fraudulent login attempts, bot activity, and session hijacking by linking your session token to your verified device fingerprint. | Session |
mn77 does not use third-party advertising or retargeting cookies. You may manage or delete cookies at any time through your browser settings. Please note that disabling strictly necessary or security cookies may prevent you from logging in to or fully using the mn77 platform.
Data Retention
mn77 retains your personal data only for as long as it is necessary for the purposes set out in this Privacy Policy, or as required by applicable legal and regulatory obligations. The retention periods we apply are as follows:
- Account and identity data: Retained for the lifetime of your active account plus a minimum of 5 years following account closure, in compliance with anti-money laundering record-keeping requirements.
- KYC documents: Retained for a minimum of 5 years from the date of verification, or longer if required by applicable regulation.
- Transaction and financial records: Retained for a minimum of 5 years from the date of each transaction, in accordance with financial record-keeping obligations.
- Betting and game history: Retained for a minimum of 3 years from the date of each session, used for dispute resolution, responsible gaming monitoring, and regulatory reporting.
- Support communications: Retained for 2 years from the date of the last interaction, or longer if the communication relates to an open dispute or legal matter.
- Analytics data: Retained in anonymised, aggregated form indefinitely for platform improvement purposes. No personal identifiers are retained in analytics archives.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with mn77's internal data destruction policy.
Data Security
mn77 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data in transit between your device and mn77 servers
- Encrypted storage of sensitive personal data fields including passwords (hashed and salted), KYC document copies, and financial identifiers
- Access controls limiting internal staff access to personal data on a strict need-to-know basis, with role-based permissions and audit logging
- Two-factor authentication (2FA) available for all player accounts to protect against unauthorised logins
- Regular security audits and vulnerability assessments of the mn77 platform and infrastructure
- Intrusion detection and monitoring systems operating continuously on mn77 servers
While mn77 applies rigorous security standards, no digital system can be guaranteed to be completely impenetrable. Players are also responsible for maintaining the security of their own account credentials. Never share your mn77 password with anyone, and contact support immediately if you suspect your account has been accessed without your authorisation.
Your Data Rights
As a data subject, you hold the following rights in respect of the personal data mn77 holds about you. To exercise any of these rights, please contact mn77 support using the details in Section 14. mn77 will respond to all valid data rights requests within 30 days of receipt.
Right of Access
You have the right to request a copy of all personal data mn77 holds about you. We will provide this in a clear, structured format within the statutory response period.
Right to Rectification
If you believe any personal data mn77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For account name and date-of-birth corrections, additional KYC documentation may be required.
Right to Erasure
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where the processing is unlawful. Please note that erasure requests may be refused where mn77 has a legal obligation to retain the data — for example, AML record-keeping requirements.
Right to Restriction of Processing
You may request that mn77 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or where you have objected to processing based on legitimate interests and the outcome of that objection is pending.
Right to Data Portability
Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format (such as CSV or JSON) and to have it transmitted directly to another service provider where technically feasible.
Right to Object
You have the right to object to processing of your personal data where mn77 relies on legitimate interests as the legal basis. mn77 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, or where the processing is necessary for the establishment, exercise, or defence of legal claims.
Right to Withdraw Consent
Where mn77 processes your data based on your consent (for example, for optional marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Children's Privacy
The mn77 platform is strictly intended for adults aged 21 years and above. mn77 does not knowingly collect or process personal data relating to individuals under the age of 21. If you are under 21, you must not register an account or use any services on the mn77 platform.
If mn77 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has created a mn77 account, please contact our support team immediately so we can investigate and take appropriate action.
Third-Party Links
The mn77 platform may, from time to time, contain references to third-party services or platforms — for example, game provider studios or payment method partners. Any such references are for informational purposes only. mn77 has no control over the privacy practices or content of third-party websites or applications, and this Privacy Policy does not apply to them.
mn77 strongly recommends that you review the privacy policy of any third-party service you interact with independently of the mn77 platform. mn77 accepts no liability for the privacy practices of third-party operators.
Changes to This Privacy Policy
mn77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, we will update the effective date at the top of this page and notify active account holders via the mobile number or email address associated with their account.
We encourage you to review this Privacy Policy periodically to stay informed about how mn77 protects your personal data. The most current version of this policy will always be available at mn77.onl/privacy-policy. Continued use of the mn77 platform following notification of a policy update constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact the mn77 data support team. We aim to respond to all privacy-related enquiries within 5 business days.
Email: [email protected] (plain text — not a clickable link)
When submitting a data rights request, please include your full name, the mobile number registered to your mn77 account, and a clear description of the right you wish to exercise or the concern you wish to raise. mn77 may need to verify your identity before processing your request to ensure your data is not disclosed to an unauthorised third party.
For responsible gaming-related requests including self-exclusion, deposit limits, or account cooling-off periods, please visit the Responsible Gaming page where dedicated tools and guidance are available.
Your Privacy, Our Priority
Have a question about how mn77 handles your data? Our support team is available around the clock. You can also explore our Terms and Conditions or visit our FAQ for more information about playing safely on mn77.